by flatlander » Fri Jan 09, 2009 7:01 pm
Yes, I too have had dificulty getting them to answer the phone but lets answer your questions. First, the CD is not a video, it's a document that will open on your computer. Now, how to set-up / use the X-4. Before you strap-in, assemble the X-4, see how it goes together and how the tensioning posts work, experiment with adding extension posts, see how the securing methods work. Once you feel at ease or familiar w/ all the parts, select what you think are the proper length tension posts and strap in. Hopefully, by now, you've been able to open the CD and see some diagrams of operation. Be careful and avoid too much tension as you start out, suggest a tension that has all lines on the tension posts exposed. Then over time, gradually increase tension to hide the indicating lines. Let your "Pal" be the judge of how much tension