X4 Labs takes the privacy of our patients and customers seriously. Our firm ensures that none of your private information will be disclosed to any third parties. We recognize the importance of each individual’s privacy and therefore take a series of counter measures to ensure their privacy.
Our secure servers and processors run on a 256-Bit Secure Server which means that all orders placed are safe and secure. X4 Labs will at no time keep any personal or confidential information on file.
Shipping Policy
All orders are processed immediately, delivery time is 4 to 15 business days, certain conditions apply.
Orders that are processed after 11:30AM EST are shipped out the next business day except for weekends and holidays.
Other express delivery options are available, same conditions apply. Please make sure you are available to receive your order.
International orders are shipped by UPS International and shipping times range between 3-7 business days. We also ship to Military Addresses as well as P.O Boxes & APO's; however, shipping times may vary
according to location. Laws vary from country to country. X4 Labs is not responsible for orders that are refused entry due to customs.
We at X4 labs take fraud very seriously. In the event of
a mismatched shipping address or address verification failure. You will
be contacted by our customer service reps. If we are unable to obtain
any information, your order will be refunded minus an 8% processing fee.
Discreet Billing, Packaging, and Shipping
Our packages are sent out in a discreet envelope, and make no mention of a penis enlargement product or penis extender. We understand the difficulties related to receiving such a product, and ensure that all of our devices are sent out completely discreetly. X4 Labs can proudly make this promise to you.
Terms and Conditions Pertaining to the 180 Day Growth Guarantee
If you have not received gains over a 6 month period of use and would like a refund, simply contact X4 Labs with a detailed e-mail explaining the circumstances, and one of our representatives will contact you. If you have abided by all guarantee guidelines and your dossier has been approved, a money back refund will be issued.
Legal Notice
The X4 Labs Penis Extender should be used as part of a healthy lifestyle and individual results may vary. The results claimed on the website are based on the results of controlled research and reports by individual customers. Individual results may vary depending on the overall usage of the X4 Labs penis extender.
